How to Upload Documents to Your Performance Direct Account

Uploading documents to your Performance Direct insurance account is quick, secure, and straightforward. From time to time, we may ask you to provide supporting documents, such as proof of No Claims Discount, proof of address, or other policy-related information.

This video guide shows you how to log in, select the relevant policy, and view any outstanding document requests. You’ll learn how to check what’s required, upload one or more files from your device, and submit them securely through your account.

After uploading, you’ll receive confirmation that your documents have been submitted. Our team will review them and contact you if anything further is needed.

If you need assistance, our live chat and customer service teams are available to help.

 

If anything else is needed, we’ll notify you directly. Our support team is always here via live chat or phone if you need help.

IN YOUR INSURANCE ACCOUNT YOU CAN:

  • Renew your policy

  • Make changes to your policy 

  • Update your preferences including auto-renewal service

  • Update your Extra Support Preferences

  • View your policy information & documents

  • Easily update your contact information

  • Access policy specific claim information

  • Live Chat with our agents, if you’re signed in, we’ll know it’s you

Manage your insurance anytime, anywhere with Performance Direct’s multi‑device solutions, ensuring expert cover and peace of mind

The quickest and easiest way to manage your policy is to use your Insurance Account

Or, if you haven't already, download the Performance Direct app and manage your policy wherever, whenever you want.