Home Insurance

If you own your own home... whether it's a flat, a house or a castle... you need the right insurance.

The best value Home Insurance

As one of the UK's leading independent brokers, we offer our clients a vast choice of options for their Home Insurance.

As an independent company, we're not tied to any particular insurer (like a bank or building society) so we can search the entire market for the best fit for your needs – whatever property you own and whatever you put it in!

So get a Home Insurance quote now, it’ll only take a few minutes. And, using our website, Apps, and range of convenient facilities including LIVE CHAT, Performance Direct policies are easy to organise and manage too.

We are proud to be a Chartered Insurance Broker. Only around 5% of the UK’s broking firms achieve this prestigious status. Also, we have been a BIBA Member since 2007, the UK’s leading general insurance intermediary organisation representing the interests of insurance brokers, intermediaries, and their customers. Read more…

Performance Direct is a Chartered Insurance Broker
We provide insurance services to UK residents only.

Rated as excellent on Trustpilot with over 14,000+ reviews

Benefits of Our Insurance Policies*

  • Accidental damage to underground services

  • £75,000 family legal cover

  • Homeowners liability cover

  • Freezer contents cover

  • Alternative accommodation

  • Garden contents cover

  • Theft from outbuildings

  • Escape of water cover

*policy conditions may apply

We search our panel of leading underwriters to find you the best policy

Why choose Performance Direct?

  1. The latest digital systems. Our customers enjoy all the advantages of the digital world. We offer excellent web and app-based insurance services, including a fast, easy-to-use quote engine, and automated customer services allowing hassle-free access to documents and information.

  2. The peace of mind of a Chartered Broker. Everything we do is backed by a team of skilled, experienced insurance professionals. We’re a Chartered Insurance Broker, a family company with a proud 40-year history, so we’re bound by a personal and professional code to deliver the best service for our clients.

  1. We’re independent. Because we’re not tied to any brand or product, we can search the insurance market to get you the best policies. Whenever you ask for a new or a renewal quote, our systems search a panel of up to 100 leading UK underwriters to ensure you get the lowest price and the best policy.

  2. We’re on your side. If you need to make a claim, because we’re completely independent, we work with you to sort everything out and to make sure your claim is paid. Our claims service is available 24 hours a day, 365 days a year. 

  3. Here for you. Your Online Insurance Account, support features, and on-line quotations are available 24/7, and our office is open 6 days a week.

Combining the advantages of the latest technology with real world experience, Performance Direct promises the lowest prices with the most efficient service.

Home Insurance FAQs

What does home insurance cover?

Home insurance provides protection for the structure of a property and the belongings inside it. Policies may combine buildings and contents cover or arrange them separately. Buildings insurance generally protects walls, roof and permanent fixtures, while contents insurance covers personal possessions within the home. The scope of protection depends on the policy selected and any optional extensions.

What is the difference between buildings and contents insurance?

Buildings insurance relates to the physical structure of the property, whereas contents insurance applies to items kept inside it. Structural elements such as walls, roofs and fitted kitchens fall under buildings cover. Furniture, clothing and electronic equipment are typically included under contents insurance. The appropriate combination depends on whether the property is owned or rented.

Do I need buildings insurance if I have a mortgage?

Most mortgage lenders require buildings insurance as a condition of lending. This ensures the property is protected against insured risks such as fire, flood or storm damage. Cover usually needs to be in place from exchange of contracts rather than completion. Requirements vary depending on lender terms.

What does accidental damage cover include?

Accidental damage cover protects against sudden and unintended incidents within the home. This may include events such as damaging a wall or spilling liquid onto flooring. It is not always included as standard and may be available as an optional extension. The scope of protection depends on insurer terms and policy wording.

Are high value items automatically covered?

Home insurance policies typically apply single item limits to valuable possessions. Items such as jewellery, watches or high specification electronics may need to be specified separately if their value exceeds the standard limit. Failure to declare higher value items could affect claims settlement. Limits and excesses vary between insurers.

Does home insurance include flood cover?

Flood protection is often included within standard buildings insurance, subject to underwriting criteria and location risk. Properties in higher flood risk areas may be subject to additional terms or higher excess levels. Insurers assess risk using mapping data and claims history when determining eligibility.

Is my home insured while I am away?

Most policies provide cover during temporary absences, although restrictions may apply if the property is left unoccupied for extended periods. Insurers usually specify a maximum number of consecutive days the home can be empty. Longer absences may require prior notification to maintain cover.

Can I insure a property that has been extended or renovated?

Properties that have been altered or extended can be insured, but structural changes must be declared. Extensions and major renovations may affect rebuild cost and risk assessment. Updating the insurer ensures the buildings sum insured reflects the revised structure. Failure to disclose significant alterations could affect policy terms.

How is the buildings sum insured calculated?

The buildings sum insured should represent the cost of rebuilding the property from scratch, not its market value. This includes materials, labour and professional fees. Many insurers provide rebuild cost calculators to assist with estimation. Underinsurance could result in reduced claims settlements if the declared figure is insufficient.

Why consider home insurance through Performance Direct?

Home insurance through Performance Direct may be relevant for property owners seeking buildings and contents protection tailored to their circumstances. This can include standard residential properties or higher value homes requiring individual underwriting consideration. Cover is arranged according to property type, location and declared value, subject to insurer criteria.

Performance Direct, for all your insurance needs